Important numbers

Member Services
1-888-991-7200
TTY for the Deaf: 1-888-987-5704

Member Pharmacy Services
1-888-991-7200
TTY for the Deaf: 1-888-987-5704

Clinical Sentinel Hotline
1-800-537-8862

24/7 Nurse Call Line
1-866-566-1513

Care management
1-877-693-8271, option 2

Bright Start program
1-877-364-6797

Enrollment specialist
1-800-440-3989
TTY for the Deaf: 1-800-618-4225

EPSDT
1-855-300-8334

Department of Human Services CONNECT Early Intervention program
1-800-692-7288

Pennsylvania tobacco cessation information
1-800-QUIT-NOW

Medical Assistance provider compliance
1-866-379-8477

Special needs unit
1-800-684-5503

Contact numbers for MATP and behavioral health treatment (PDF)

Department of Human Services Statewide Change Center
1-877-395-8930

The Department of Human Services Statewide Change Center handles the following issues:

  • Changes to name, address, phone number
  • Adding a new baby
  • Changing those who might fall under your insurance
  • Updates to eligibility status
  • Benefit changes

 

Members