Billing Information

Information about billing, provider appeals, and the claims filing process.

Claims address

AmeriHealth Caritas Pennsylvania
Claims Processing Department
P.O. Box 7118
London, KY 40742

Electronic payer ID

AmeriHealth Caritas Pennsylvania: 22248

Provider disputes

For dissatisfaction not concerning medical necessity.

AmeriHealth Caritas Pennsylvania
Informal Provider Disputes
P.O. Box 7329
London, KY 40742

Provider appeals

For written requests for the reversal of a medical denial.

  • Inpatient appeals

    AmeriHealth Caritas Pennsylvania
    Provider Appeals Department
    P.O. Box 7307
    London, KY40742

  • Outpatient appeals

    AmeriHealth Caritas Pennsylvania
    Provider Appeals Department
    P.O. Box 7316
    London, KY40742

Timely filing limits

Initial claims: 180 days from date of service.
Resubmissions and corrections: 365 days from date of service.
Coordination of benefits submissions after primary payment: 60 days (when submitting an explanation of benefits (EOB) with a claim, the dates and the dollar amounts must all match to avoid a rejection of the claim).

Additional billing resources